The hotel was wonderful rooms are very nice and clean, but the front is rude and very unprofessional i asked twice that our room be cleaned and to have fresh linen. I asked the front desk staff once before leaving for breakfast again returning , then leaving again after 1 hour. I returned later that night only to find no clean room or linen so i when down to the first desk and the lady at the front desk she said the room was mark clean I told her it hadn’t been clean and I asked twice. She apologized and gave me fresh towels and linen so I could change the bed. Then after checking out I noticed there was a charge pending on my bank statement after I paid for the room in full when I checked in on 4/29. I called Monday morning to mainstay spoke with a black gentleman at the front desk he told me that some banking institutions take more money than needed. Which was untrue I call my bank they told me that the property Mainstay holds the extra funds just to make sure there’s nothing wrong with the room after checking out. Smh such a nice place but the front desk staff is horrible.
Tanashia
2022年5月
The rooms are huge! I love that they can accommodate bigger families. The breakfast is always good and enjoyable.
Eric
2023年11月
The staff was friendly, accommodations were excellent, comfortable beds, plenty of bath towels and very clean. We will definitely stay at Mainstay Suites Newnan again.
Blanton
2022年10月
The breakfast was okay. I liked that the hotel was clean, the staff was friendly and the accommodations was great for the cost of the room. Thanks for an enjoyable experience!
Mardia
2023年5月
Great location, new, spacious room
Candicej
2022年9月
It was comfortable, clean, and affordable.
Patricia
2023年3月
Friendly staff, well-furnished room. The efficiency kitchen was a nice feature. The bed was comfortable and not saggy. The breakfast was quite adequate.
David
2022年12月
Very clean, easy check in, quiet, nice linens and bedding. Very comfortable. Large suite.
Kathryn
2022年2月
It was definitely well worth it, very impressed by all the accommodations. It was a late check in and they were very understanding. Definitely recommend to stay here.
Alejandro
2024年1月
The staff was very pleasant , rooms are nice.
Synithia
2024年9月